Disclaimers
.Membership
- Define membership eligibility, renewal, termination, and exclusive benefits.
- The company reserves the right to suspend or terminate VIP privileges if misuse or fraud is detected...
Product Information
- The product information presented on this website is intended solely for general reference and illustrative purposes. We endeavor to update information in a timely manner to ensure its accuracy. However, product details may be subject to change due to actual circumstances, with the final details being those confirmed with our company at the time of the customer’s order placement. Product images on the website are provided for style reference only, and the actual products may differ from the images due to factors such as seasonality, packaging techniques, or photographic angles—particularly for items like flowers and fruits. Gift contents may also be adjusted as needed, though we guarantee that their value and style remain consistent. By placing an order, customers acknowledge and accept these potential risks. We reserve the right to modify product specifications, pricing, and availability without prior notice.
Delivery Policy
- Our company will arrange delivery based on the address and timing provided by the customer. In the absence of specific instructions, additional fees may be incurred if redelivery, return to the warehouse, waiting for the recipient, or address changes are required due to the recipient’s absence, incorrect address, or other reasons.
- During peak holiday gifting periods (e.g., Mid-Autumn Festival, Christmas, Lunar New Year, Valentine’s Day, Mother’s Day), we do not offer same-day orders or specific time deliveries. All orders will be dispatched between 9:00 AM and 6:00 PM.9:00.6:00.
- Customers are responsible for providing accurate delivery details. We are not liable for lost or delayed shipments due to incorrect or incomplete addresses.
Adverse Weather Arrangements
- In the event of a Typhoon Signal No. 8 or higher or a Black Rainstorm Warning being in effect, all order deliveries will be suspended. Once the relevant warning is lifted, affected orders will be rescheduled and delivered within 24 hours 24 Should a customer request rescheduling or cancellation due to weather conditions:
- – For non-perishable products, an administrative fee ofHKD 200will be charged;
- – For perishable items such as flowers, fruits, food, or cakes, the full order amount must be paid, and cancellations will not be permitted.
Use of Personal Data
- By using the website of Broaden Leisure Outlets Company Limited, you consent to our company collecting and using your personal data. All data will be kept strictly confidential and used exclusively for processing order transactions, arranging deliveries, and providing promotional or product information. It will not be transferred to third parties for commercial purposes. We do not sell or share personal data with third parties for marketing purposes. However, we may share necessary details with service providers for order fulfillment.
Alcohol Product Regulations
- Under Hong Kong law, the sale of alcoholic beverages to individuals under18years of age is prohibited. Customers ordering alcohol products must confirm they are at least18years old and legally eligible to purchase such items, and they must ensure that minors cannot purchase these products through their accounts. Deliveries must be received and signed for by a person aged18or above. If no eligible recipient is present, our company reserves the right to retrieve the goods and terminate the transaction.
